The terms governing use of the Stat Notes SaaS. Written to be read once, understood, and filed — not to hide anything.
Last updated: April 15, 2026 · Owner: Colin DeFord, Founder · [email protected]
Draft notice
This is a working draft of the Stat Notes Terms of Service. Final legal text will be reviewed by counsel before any production contract is signed. The substance below accurately describes current practice; the phrasing is subject to legal review.
1. Acceptance of terms
These Terms of Service ("Terms") form a binding agreement between Fat Brain Group, LP ("Stat Notes," "we," "us") and the organization or individual ("Customer," "you") that registers for, accesses, or uses the Stat Notes service at statnotes.app or any tenant subdomain (e.g. customer.statnotes.app).
By creating an account, clicking an "I agree" button, or otherwise using the service, you represent that (a) you have read and accepted these Terms, (b) you are authorized to bind the organization you represent, and (c) you are at least 18 years old.
If you are entering into these Terms on behalf of an employer or client, "Customer" refers to that entity and you represent that you have authority to bind it. If you do not agree to these Terms, do not use the service. A customer with negotiated enterprise terms may have a separate written Master Services Agreement that supersedes these Terms; in case of conflict, the signed MSA controls.
2. Description of service
Stat Notes is a software-as-a-service (SaaS) product that delivers real-time statistical notes from broadcast operators at a stats desk to on-air talent monitors during live television production. Each customer is provisioned an isolated workspace ("tenant") on its own subdomain, with its own users, its own display tokens, and its own billing relationship.
The service includes the web application, the tenant admin interface, the talent-monitor display endpoints, the audit log, the SSO integration surface, and the documentation and support provided at statnotes.app. The technical and security characteristics of the service are described in the Security Overview.
We may improve, modify, or add features over time. We will not materially reduce the core functionality of the service during a paid subscription term without offering a pro-rata refund or equivalent remedy.
3. Account registration
Tenant administrator — each tenant has at least one administrator who is responsible for the tenant: adding and removing users, configuring SSO, managing display tokens, handling billing, and responding to Stat Notes on tenant-wide matters. The administrator is the point of contact for all commercial and legal matters relating to the tenant.
Accurate information — you agree to provide accurate, current, and complete information at registration and to keep it up to date. Impersonating another person or organization is a material breach of these Terms.
Credential security — you are responsible for safeguarding credentials used to access your tenant. You agree to notify us promptly at [email protected] of any suspected unauthorized access.
Age requirement — Stat Notes is a business-to-business tool. Users must be at least 18 years old. The service is not intended for, and we do not knowingly collect data from, individuals under 16.
Authorized users — a tenant may invite its own employees, contractors, and operational partners as users. The administrator is responsible for ensuring those users' compliance with these Terms.
4. Subscription and billing
Price — the standard self-serve subscription is US $150 per tenant per year, billed annually in advance, with unlimited users and unlimited display endpoints included. Enterprise pricing (with SLA, SCIM provisioning, custom compliance requirements, or negotiated terms) is available on request.
Payment processor — billing is processed by Stripe. Card details are held by Stripe, not by Stat Notes. By entering payment information you also agree to Stripe's applicable terms.
Auto-renewal — subscriptions renew annually. We do not auto-charge a customer on renewal without first sending a renewal notice to the tenant administrator's email on file in advance of the renewal date, so that the administrator has an opportunity to confirm or cancel.
Cancellation — a tenant may cancel at any time from the admin billing page or by emailing [email protected]. Cancellation takes effect at the end of the then-current paid term; the workspace remains accessible until then.
No refunds for partial periods — subscriptions are billed annually; we do not offer refunds for unused months of a paid term. We will refund a full year's fee if a material defect in the service (as reasonably determined by both parties) makes the service unfit for use and we are unable to remedy the defect within a reasonable time.
Taxes — prices are exclusive of any applicable sales, use, VAT, GST, or withholding taxes. The Customer is responsible for any such taxes other than taxes on our net income.
Price changes — we may adjust the price for future renewal terms on at least 30 days' written notice before the renewal date. A Customer that does not accept the new price may cancel before the renewal takes effect.
5. Trial period
New tenants are offered a 14-day free trial. A credit card is not required to start a trial. During the trial, the tenant has access to all features of the standard subscription.
At the end of the trial, the tenant may convert to a paid subscription by providing payment information. If the tenant does not convert, the workspace becomes read-only and is retained for a short grace period before being deleted in accordance with the Privacy Policy, §6. We will not charge a card that has not been provided.
Trial tenants receive the service on an "as is" basis with no warranty, no SLA, and no promise of support response times. We may modify, suspend, or discontinue a trial at our discretion.
6. Acceptable use
You agree not to use the service to, and not to permit any user of your tenant to:
Violate any applicable law, regulation, or third-party right.
Transmit content that is defamatory, obscene, harassing, or infringing.
Send unsolicited bulk messages, spam, or commercial solicitations via any feature of the service, including display endpoints.
Upload or transmit malicious code, viruses, worms, or any content intended to damage or compromise a system.
Attempt to circumvent the tenant-isolation model, access another customer's workspace, or access data that does not belong to your tenant.
Probe, scan, load-test, penetration-test, or otherwise attempt to identify vulnerabilities in the service without our prior written consent. Good-faith vulnerability reports to [email protected] are welcome and are not considered a breach of this section.
Reverse-engineer, decompile, or disassemble any part of the service except to the extent that applicable law expressly permits such activity despite this restriction.
Resell, sublicense, lease, or time-share the service to a third party as a standalone product. Using the service to support your own customers during a broadcast you operate is permitted; reselling Stat Notes to another broadcast operation is not, unless we have agreed in writing.
Use the service in any way that, in our reasonable judgment, risks the security, integrity, or availability of the service for other customers.
Use the service as a system of record for information that a tenant is legally required to retain, unless the customer has implemented its own export and archival process to meet that obligation.
We reserve the right to investigate suspected violations and to suspend access (with prior notice where practicable) for any tenant that breaches this section.
7. Intellectual property
Stat Notes and its licensors retain all right, title, and interest in and to the service, including all software, designs, trademarks, documentation, and improvements thereto. Nothing in these Terms transfers ownership of any intellectual property to the Customer.
Subject to these Terms, we grant the Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the service during the paid subscription term, solely for the Customer's internal business purposes and solely through the Customer's own tenant.
Feedback, suggestions, and feature requests provided by the Customer may be used by us without restriction or obligation. The Customer is not obliged to provide feedback; nothing in this paragraph requires the Customer to share confidential information.
8. Customer content
"Customer Content" means any data, text, notes, user accounts, configuration, or other material that the Customer or its users input into the service.
Ownership — the Customer retains all right, title, and interest in and to its Customer Content. Stat Notes claims no ownership of Customer Content.
License to us — the Customer grants Stat Notes a limited, non-exclusive, worldwide license to host, copy, transmit, display, and process Customer Content solely to the extent necessary to provide the service to the Customer. This license terminates when the Customer Content is deleted in accordance with the Privacy Policy, §6.
No training — we do not use Customer Content to train, fine-tune, or evaluate any machine-learning or artificial-intelligence model, whether our own or a third party's. We do not share Customer Content with any vendor that would do so.
No sale — we do not sell Customer Content. We do not rent Customer Content. We do not share Customer Content with advertising networks or data brokers.
Customer responsibility — the Customer is responsible for its Customer Content, for the accuracy of that content, and for its right to input that content into the service.
Backup — we maintain encrypted backups as part of the service, but the Customer remains responsible for its own operational backups of anything it considers critical. Export tools are available on request.
9. Confidentiality
Each party may disclose non-public business, technical, or financial information to the other ("Confidential Information"). Customer Content and the technical details of the Customer's broadcast operations are deemed the Confidential Information of the Customer. Stat Notes's non-public pricing, product roadmap, and security-questionnaire responses are deemed the Confidential Information of Stat Notes.
Each party agrees to (a) use the other's Confidential Information only as necessary to perform under these Terms, (b) protect it with at least the same degree of care it uses for its own confidential information (and in no case less than a reasonable degree of care), and (c) not disclose it to any third party except to its own personnel and sub-processors who have a need to know and are bound by confidentiality obligations at least as protective as these.
This section does not apply to information that is or becomes public through no fault of the receiving party, is independently developed without reference to the disclosing party's information, or is required to be disclosed by law (in which case the receiving party will give prompt notice where legally permitted).
10. Service availability
We use commercially reasonable efforts to make the service available on a 24×7 basis, subject to scheduled maintenance, emergency maintenance, and factors outside our reasonable control (including internet outages, ISP failures, and force majeure events).
Standard self-serve subscriptions do not include a written uptime SLA. Enterprise customers with defined production schedules, game-day support requirements, or formal uptime commitments should contact [email protected] for a custom Master Services Agreement that includes an SLA and a defined incident-response process.
We will provide advance notice of planned maintenance that is likely to affect service availability. We will use reasonable efforts to schedule planned maintenance outside of known live-broadcast windows for customers who have shared their production calendars with us.
11. Termination
By the Customer — the Customer may cancel a subscription at any time as described in §4. The Customer remains entitled to use the service through the end of the then-current paid term.
By us, for convenience — we may terminate a subscription at the end of the then-current paid term on at least 30 days' written notice to the tenant administrator. If we terminate for convenience mid-term, we will refund the unused portion of the prepaid fee on a pro-rata basis.
By us, for cause — we may suspend or terminate a subscription immediately on notice if the Customer materially breaches these Terms (including §6 Acceptable Use), fails to pay fees when due after a reasonable cure period, or if continued service would pose a security, legal, or reputational risk. We will use reasonable efforts to notify the tenant administrator before suspension and to allow a reasonable opportunity to cure where practicable.
Effect of termination — on termination, the Customer's license to use the service ends, and Customer Content is retained for a short grace period before deletion in accordance with the Privacy Policy, §6. Customers may request an export of their notes, users, and audit logs before deletion.
The service is provided "AS IS" and "AS AVAILABLE". Except as expressly stated in these Terms or in a signed Master Services Agreement, Stat Notes disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the service will be uninterrupted, error-free, or free from harmful components, or that any particular Customer Content will be secure or not lost or altered. The Customer acknowledges that the service depends on internet connectivity and third-party infrastructure (including the sub-processors listed in the Privacy Policy, §5) that are outside our control.
Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions the above disclaimers apply to the maximum extent permitted by applicable law.
13. Limitation of liability
To the maximum extent permitted by applicable law:
No indirect damages — neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, or loss or corruption of data, even if advised of the possibility of such damages.
Cap on direct damages — each party's total aggregate liability arising out of or related to these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, will not exceed the total fees paid by the Customer to Stat Notes in the twelve (12) months preceding the event giving rise to the claim.
Exceptions — the caps and exclusions above do not apply to (a) a party's indemnification obligations under §14, (b) the Customer's obligation to pay undisputed fees, (c) a party's breach of §9 (Confidentiality), or (d) liability that cannot be limited under applicable law (e.g. gross negligence or willful misconduct where local law prohibits a cap).
The parties acknowledge that the fees reflect the allocation of risk set forth in these Terms and that the limitations in this section are an essential basis of the bargain between the parties.
14. Indemnification
By Stat Notes. Stat Notes will defend the Customer against any third-party claim alleging that the service, as provided by Stat Notes and used by the Customer in accordance with these Terms, infringes a valid United States patent, copyright, or trademark, and will indemnify the Customer against damages and costs finally awarded by a court of competent jurisdiction or agreed in settlement, subject to the conditions below.
By the Customer. The Customer will defend Stat Notes against any third-party claim arising out of (a) Customer Content, (b) the Customer's or its users' use of the service in violation of §6 (Acceptable Use) or applicable law, or (c) the Customer's breach of a representation or warranty in these Terms, and will indemnify Stat Notes against damages and costs finally awarded or agreed in settlement.
Process. The indemnified party will (i) give the indemnifying party prompt written notice of the claim, (ii) give the indemnifying party sole control of the defense and settlement (provided that no settlement imposing a non-monetary obligation on the indemnified party may be entered without its prior written consent, not to be unreasonably withheld), and (iii) provide reasonable cooperation at the indemnifying party's expense.
Stat Notes's indemnification obligation does not apply to claims arising from (a) modification of the service by anyone other than Stat Notes, (b) combination of the service with any product, data, or content not provided by Stat Notes, where the claim would not have arisen but for the combination, or (c) use of the service after Stat Notes has notified the Customer to stop use due to an infringement claim. This §14 states each party's sole and exclusive remedy, and the indemnifying party's sole and exclusive liability, for any third-party claim subject to indemnification.
15. Governing law and dispute resolution
These Terms are governed by the laws of the State of Utah, United States, excluding its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Utah for any dispute arising out of or relating to these Terms or the service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction for breach of intellectual property or confidentiality obligations.
Enterprise customers may negotiate an alternative governing law, forum, or arbitration clause as part of a signed Master Services Agreement.
16. Changes to these terms
We may update these Terms from time to time — for example, to reflect new features, new sub-processors, or legal requirements. When we make a material change, we will:
Update the "Last updated" date at the top of this page.
Notify tenant administrators via email at the address on file at least 30 days before the change takes effect, where practicable.
For changes that materially reduce Customer rights or expand Customer obligations, give Customers the right to terminate before the change takes effect and receive a pro-rata refund of the remaining prepaid term.
Continued use of the service after a change takes effect constitutes acceptance of the updated Terms. A Customer that does not accept a change should cancel before the change takes effect.
17. Contact
Questions about these Terms, enterprise contracting, SLA negotiation, or anything else:
Email: [email protected] Owner: Colin DeFord, Founder Legal entity: Fat Brain Group, LP Response target: within 48 hours during business days